VETERAN'S HEALTH INFORMATION EXCHANGE NETWORK SYSTEM PERFORMANCE AND TRAFFIC ANALYSIS
System Performance: We support the Veteran's Health Information Exchange office and their Community Care healthcare providers. The VHA external provider partners send and receive Veteran health information from the VHA, partners and Cerner.
Using data provided by Cerner, we examine the performance of the various types of data streams being sent, the accuracy of the transmission times, and identify bottlenecks. We analyze data exchange problems, delays and perform a root cause analysis. Then we engage with external and internal data exchange partners to help rectify them. We perform User Acceptance Testing and verify the accuracy of the reporting of response times for transactions.