NEW EMPLOYEES
Onboarding

HR and your supervisor will lead your onboarding session on your first day.
The MS Exchange and your Calendar

Your MS O365 Outlook calendar drives everything we do here. You receive all meeting invites through this calendar.
JPSys Resources

Slide decks, the JPSys Manuals, policies and more intriguing internal resources are located in the Bamboo HR Files tab as well as the JPSys_Central team.
Timesheet Instructions

Fill out your timecard daily. Please download the timesheet instructions below.
The Pulse

Our quarterly newsletter is called 'The Pulse'. It is sent out by email to our employees.
FAQs

For common employee questions, please scroll down to see the list below.
Downloads
See JPSys_Central team under the Files tab for more manuals and policies.
EMPLOYEE FAQS

1. How can I thrive in a 100% virtual environment?
First, there are three keys to balancing a virtual work lifestyle: Discipline, Organization and Work priorities. Additionally, set a serious goal of getting up, getting dressed, and getting into 'work' on time. Next, create a consistent schedule with clear start and end times. Then, every day, check your calendar first thing to review your schedule as meeting times can change often and new meetings will pop up.
Similarly, be prepared for your virtual meetings by arriving 3 minutes early. Keep your calendar up to date by watching for emails with meeting invites. Meeting invite emails are labeled with a tiny meeting icon which is a calendar with two people in front of it. Accordingly, accept the meeting invites to let the meeting organizer know you will attend by clicking “Accept”. Additionally, some meetings will be optional, and others will be required. If a meeting is required, you do not have a choice about accepting the invite to the meeting.
2. What training opportunities are available to me?
First, visit the company's training page, https://JPSys.com/employee-training where we have websites with hundred of thousands of virtual classes. Then check with your project manager about approval levels for class costs. Ask your project manager about approval requirements for paid courses. Additionally, use vendor portals or YouTube for free options. Use training to learn Microsoft 365 apps and Outlook best practices. Only assigned training is chargeable to your timesheet. You are expected to understand Word, Excel, PowerPoint, and Outlook basics before starting training.
3. What do I do if I am double booked – i.e., I have two meetings at the same time?
If you’re double booked, contact your supervisor. They will help you determine which meeting takes priority.
4. Who do I contact with specific questions?
Access the "JPSys Who to Contact" sheet in the General channel on JPSys_Central. Contact Careers@JPSys.com for further guidance or to request access to the list. If you need help, please contact Careers@JPSys.com for more information.
5. When will I receive my electronic equipment?
Once HR completes your background check, drug test, and E-Verify (I-9), they will ship your equipment. Confirm your street address with HR and be available to accept the delivery.
6. What are the JPSYS pay periods?
Paydays are the 10th and 25th of each month. You are paid twice monthly based on two work periods. This JPSys semi-monthly pay schedule is made up of 24 pay periods per year. If payday falls on Saturday, pay is issued the day before. For Sunday or holidays, pay follows on the next business day.
7. Who do I contact if there is a problem with my paycheck?
Email the Finance Dept. at Accounting@JPSys.com for help with paycheck or PTO discrepancies.
8. How do I view my paycheck stubs for direct deposit?
You will receive Redwing Pay Advice login instructions. After each payroll, you’ll get a secure email with a login link. The email will indicate that it comes from an "approved whitelisted source" so you know the link is safe.
9. When am I eligible for the group health insurance?
You qualify for group health coverage on the first of the month following one full month of service.
10. How do I make changes to my benefit elections?
Notably, make changes during open enrollment or after a qualifying event. Changes can be made to your benefit elections (medical, dental, life and vision) during these times. Contact Human Resources for a new enrollment form and for what constitutes a qualifying event.
11. When am I eligible for the J P Systems 401k?
You qualify for the 401(k) plan on the first of the month after completing six full months of service.
12. How do I see my 401(k) plan balance?
After receiving loin instructions, log into Aspire’s website: https://investlink.aspireonline.com/Login.aspx?ReturnUrl=%2f. Also, request a new beneficiary form from Human Resources. These forms are processed inside of our HR portal for security.
14. How often will I receive a performance review?
You will receive a formal performance review annually on your work anniversary.
15. Is there an educational assistance program?
Yes. After six months, you can apply for up to $1,500 per year in tuition reimbursement for approved courses. Use our Professional Development Program for reimbursement of non-college classes.
16. How can I use my floating holiday?
You can use the floating holiday on any normal workday with proper notice by email to your supervisor. Or you can use the default floating day which is Columbus Day. If you take your floating holiday on a day other than Columbus Day, be sure to mark it as “Floating Holiday” on your timesheet notes for that day.
17. How do I request Paid Time Off (PTO) and how far in advance is a request needed?
Use BambooHR to submit PTO requests. The Bamboo HR system displays your accrued PTO totals so you can check them before making a request. Please check to make sure you have sufficient time accrued before requesting the time off. We ask that you provide three weeks’ notice for vacation requests. Sick time off requests should be submitted by 10 AM on the day you are sick, or as soon as you know in advance if you are having a medical procedure. Your do not have to submit approval requests for Federal holidays. Holidays are pre-approved and automatically accrue on January 1st for full time employees eligible for PTO.
18. How do I report an IT issue?
You can request help from the IT Support Help Desk by emailing ITSupport@JPSys.com or by calling EAW Tech at 1 (540 ) EAW-TECH. You may also request login access to the IT Issue Tracker portal to request technical support – for either hardware or software. Please contact the IT Support Help Desk for a login and training.
19. What Holidays does J P Systems observe?
We follow the Federal holiday calendar, available on https://JPSys.com/employee-notices
20. How do I request my paid Volunteer day?
First, request a Volunteer Day form from Human Resources. next, please contact HR for the form or send the request to Careers@JPSys.com. Then the Volunteer Day must be used for an IRS approved public charity. Request the form from HR or Careers@JPSys.com. Use it with an IRS-approved public charity. Share photos of your day and a brief summary of the experience. Also, by submitting photos you agree that these photos can be used with your permission on our website and for marketing purposes. Political parties are not eligible. We love to see pictures of you helping the charity on your fun day!
21. Does J P Systems have an employee referral program, and how does it work?
Yes, we post open positions on https://JPSys.com/open-jobs and on Bamboo HR. We encourage you to recommend and refer qualified candidates to J P Systems, Inc. If you know someone who would like to work with us, we will gladly consider them for employment. Request an Employee Referral Form from your supervisor. If your referral is hired for a full-time regular position and completes the 3-month Introductory Period, we will award you a $500 referral bonus. However, employees involved in recruiting and hiring functions do not qualify for this bonus. To ensure eligibility, you must register as the referring party. Contact Human Resources for instructions.
22. How can I know my co-workers’ schedules?
The Staff Availability chart shows everyone’s typical schedule and is pinned at the top of the Files tab of JPSys_Central under the General channel. You can also login to Bamboo HR and see who is out of the office on a given day.
23. How do I look up the last time CrashPlan ran a backup?
First, locate and open the local CrashPlan application on your laptop.
Next click on the Start Menu in the bottom left corner of your screen, and then begin typing: CrashPlan and select this app. Or from the task bar at the bottom right of your screen, click on the ^icon. Then you can right click on the CrashPlan blue folder icon from your task bar or overflow. The CrashPlan app will show the last time it ran and where it is backing up.
Then you may be prompted to login. Enter your current CrashPlan credentials. Your username is your email address. If you do not know your login info, contact your IT Support Team (Helpdesk@JPSYS.com) and they will coordinate to reset your login password. Once you have successfully logged in, you should see a welcome screen.
Additionally, if you have any questions or concerns, reach out to Human Resources at Careers@JPSys.com.
Thank you!