EMERGENCY DISEASE RESPONSE

At the very onset of the pandemic, J P Systems supported the definition of COVID-19 workflows for the VHA clinicians as a rapid response effort to standardize care processes across the VA enterprise and its facilities with varying degrees of requirements for complexity. VA’s Clinical Informatics and Data Management Office, CIDMO, in collaboration with the Emergency Management Coordination Cell (EMCC) and Veterans Health Administration (VHA) health practitioners, have developed ten baseline COVID-19 clinical workflows. These workflows established a baseline for COVID-19 patient care from patient outreach through discharge and follow-up. The clinical workflows include: a high-level End-to-End Patient Process, Virtual Care Pre-Arrival, In-Person Pre-Arrival, Emergency Department, Inpatient, Intensive Care Unit (ICU), Outpatient, Community Care, Long Term Care, and Virtual Care Follow-Up. The clinical workflows identify requirements for health data standards and informatics tools including Clinical Decision Support tools and any gaps in current tools.

JPSYS also updated their Electronic Health Record (EHR) system’s terminologies to include diagnosis codes for this new disease.