DIRECT SECURE MESSAGING

DANGER: Still Faxing Patient Records?

The good news is—you can switch to a simple, web-based solution today!

How does faxing patient data cost your organization revenue and increase legal risk?

  • Fax transmissions fail to secure HIPAA-protected data.

  • Staff spend 2 to 3 weeks reentering faxed information into EHR systems.

  • Treatment delays frustrate both patients and clinicians.

  • Missed deadlines for pre-authorizations and retesting lead to lost revenue.

  • Manual rekeying introduces errors that jeopardize patient safety.

The ONC 21st Century Cures Act requires hospitals and medical centers to give patients electronic access to their medical records at no cost.[1] Starting May 1, 2021, hospitals must enable electronic exchange of transition-of-care data.
Still relying on faxes? Your organization could face serious compliance issues.

Direct Secure Messaging:

  • Complies with HIPAA regulations and provides secure communication.

  • Works like email but uses digital certificates and Public Key Infrastructure (PKI) to encrypt messages—only the intended recipient can decrypt the contents.

  • Delivers medical data in as little as two hours.

  • Connects with any provider who has a Direct email address.

  • Comes pre-installed in all certified EHR systems—or you can use the free web client.

What Is a Direct Email Address?

A Direct email address serves as a secure identifier for anyone sending or receiving Direct Secure Messages. It differs from regular email in the following ways:

  • Follows the format: YourName@direct.WhereYouWork.com

  • Encrypts all transmitted data to meet technical and regulatory standards

  • Assigns secure addresses to providers, organizations, and even medical devices

  • Routes messages through a Health Internet Service Provider (HISP) instead of services like Google

  • Falls under the governance of DirectTrust, a non-profit healthcare industry group—Over 2M providers already have addresses.

Tired of slow, outdated methods?

We specialize in Direct Secure Messaging—and we’re ready to help you switch now.

Contact us today for a free consultation!
We’ll help you get started by:

  1. Creating an interoperability plan tailored to your organization

  2. Analyzing your clinical data to ensure effective code mapping

  3. Adding new codes to stay compliant with exchange standards

  4. Troubleshooting data errors to save money and improve satisfaction

  5. Preventing lawsuits from dangerous data entry mistakes

Contact us now—save time and protect your patients with Direct Secure Messaging!

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[1] https://www.healthit.gov/curesrule/

Infograph of HISP